Shipping policy
Shipping Policy
At PAWLÉ, we aim to dispatch orders promptly and deliver them within a reasonable timeframe.
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping
We ship both within Australia and internationally.
Shipping costs are calculated at checkout.
Free shipping is available on orders over $90 (Australia only).
Delivery Timeframes
Delivery times vary depending on your location and selected shipping method.
Estimated delivery times are provided at checkout but are not guaranteed.
International Orders
International orders may be subject to customs duties, taxes, or import charges.
These charges are the responsibility of the customer.
Delays
Once an order has been dispatched, PAWLÉ is not responsible for delays caused by shipping carriers or external factors.
Incorrect Details
Please ensure your shipping details are correct at checkout.
PAWLÉ is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at: