Privacy Policy

At PAWLÉ, we are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and disclose your personal information
when you interact with our website and services.

By using our website, you acknowledge that you have read and understood this Privacy
Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can
reasonably be linked to you.

Depending on how you interact with PAWLÉ, we may collect:

● Name
● Email address
● Billing and shipping address
● Phone number
● Payment details (processed securely via third-party providers)
● Transaction details
● Account preferences and settings
● Communications with us
● Device and browser information
● Website usage data
How We Collect Information
We may collect personal information:
● Directly from you (when placing an order or contacting us)
● Automatically through your use of our website (including cookies)
● From service providers and partners who assist in operating our business

How We Use Your Information

We use your personal information to:

● Process and fulfil orders
● Deliver products and services
● Provide customer support
● Communicate with you about your order
● Improve and personalise your experience
● Send marketing communications (if you have opted in)
● Detect and prevent fraud or misuse
● Comply with legal obligations

Sharing of Information

We may share your personal information with trusted third parties where necessary,
including:

● Shopify (our ecommerce platform)
● Payment processors
● Shipping and fulfilment providers
● Technology and analytics providers

These parties only access your information as required to perform their services.

Shopify

Our store is hosted on Shopify.

Your data may be processed by Shopify and its partners to provide and improve the
services.

You can learn more at:
https://privacy.shopify.com

Cookies

We use cookies and similar technologies to:

● Improve website functionality
● Analyse usage
● Enhance your browsing experience

You can manage cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot
guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

● Provide our services
● Comply with legal obligations
● Resolve disputes
● Enforce agreements

Your Rights

Depending on your location, you may have rights to:

● Access your personal information
● Request correction
● Request deletion
● Opt out of marketing communications

To make a request, contact us at:
pawlebrands@gmail.com

International Transfers

Your personal information may be stored or processed outside of Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely.

Children

Our website is not intended for children.

We do not knowingly collect personal information from individuals under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page.

Contact

For any questions regarding this Privacy Policy, please contact:

pawlebrands@gmail.co